You are currently viewing During a lockout, here are six useful suggestions for gaining access to your NDIS assistance.

During a lockout, here are six useful suggestions for gaining access to your NDIS assistance.

When we’re all exhausted of it, it seems that COVID-19 lockdowns are just here to remain – at least in the meantime. While lockdowns can be stressful and alienating, it’s vital to remember that you’re not alone and that there’s a large community behind you as you work toward your NDIS goals and connect with supports.

So, until we can get back to normal, here are some helpful hints on how to get the most of your NDIS payments while the lockdown is in effect.

We’re here to help you.

Because the NDIS is a necessary service, it will continue to assist you throughout the pandemic. While you may need to make some changes to your NDIS assistance due to the constraints, most (if not all) service providers will continue to function in some capacity. While you may need to make some changes, such as transferring to an online class or implementing additional COVID safety precautions, you will still be able to access your supports and work toward your goals during the lockdown. If you’re an Authentic Life Care customer, know that we’re here for you and will be open during our regular business hours. Please do not hesitate to contact our staff if you require assistance, have a question, or simply wish to chat with someone. We’re here to assist you.


Tip 1: Using PPE (Personal Protective Equipment) to protect yourself will help reduce the spread of COVID-19.

In this way, you can use your NDIS funds to buy face masks, gloves and other personal protective gear (PPE) to help ensure the epidemic’s security for you and your service providers. If you receive face-to-face support, you can spend up to $50 per week on personal protective equipment to wear during your sessions. This is financed via the low-cost healthcare item from your core support budget.

Tip 2: Keeping up with technology by purchasing an iPad with NDIS funds.

Having an iPad or similar tablet can allow you to access online sessions during a lockdown since many therapists now provide support remotely. That’s why you can spend up to $750 of your Core supports budget on an iPad or tablet, as long as it’s needed to communicate with your therapist and fits all of the standard requirements of reasonable and essential. Learn how we’ve teamed up with Officeworks to make buying iPads and PPE with your NDIS budget a breeze.

Tip 3: Preparing and delivering meals

You can use your NDIS Core money to pay for meals to be delivered to your door if lockdowns and restrictions prevent you from going shopping or your support worker from assisting you with preparation. You can even order from services like Uber Eats or Menulog if you plan to manage or self-manage your finances. While the NDIS will cover the cost of meal preparation and delivery, you will be responsible for the cost of the ingredients.

Tip 4: Use Authentic Life Care to have access to additional resources.

Supports can be more difficult to reach during lockdowns. Authentic Life Care gives you access to registered NDIS providers, allowing you to choose from a larger pool of providers. A good plan manager will also give you helpful tools and expert guidance on how to continue receiving services while on the NDIS.

At Authentic Life Care, we provide you with the guidance, information, and resources you need to confidently manage your finances and obtain the services you require. Throughout the epidemic, we worked with our clients to make sure they were informed, supported, and able to come up with new strategies to achieve their NDIS goals.

Tip 5: Think outside the (lockdown) box.

Lockdowns can have a negative impact on your mental health, so try to maintain doing things that are enjoyable and engaging. While you may not be able to contact individuals in person, the internet provides several opportunities to form social bonds and try new activities. Virtual tours and concerts, as well as online cookery and medication classes, are all available to keep you entertained and engaged. You can also use your NDIS funds to pay for online classes or lessons if your NDIS goals include improving your social skills and being more engaged in the community.

Tip 6: Housekeepers, gardeners, and other service providers are necessary.

During the pandemic, essential personnel are allowed to continue working. The definition of essential worker in NSW refers to an individual employed or engaged in services for people with disabilities or vulnerable persons. Gardeners and cleaners are examples of this, as these services are required if you are unable to execute them yourself).

If your providers are stopped by authorities, we urge that they carry documentation of their appointment. It’s a bit of a grey area here. There should be no problems if they can verify they’re working and indicate they’re providing essential services to a person with a disability.

Eligibility for vaccination

Regardless of age or other criteria, all NDIS members and their support workers are eligible for the COVID-19 vaccine. You can get vaccinated if you’re willing and able. To schedule your immunisation, go to the Government’s Vaccine Eligibility Checker and follow the directions, making sure to answer yes when asked whether you have a disability. When considering whether or not the vaccine is appropriate for you, please seek medical advice.