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How Do Registered NDIS & Non-Registered Providers Differentiate?

When looking for the correct service providers for you, you may notice that some say they are NDIS registered while others say they aren’t. The distinction between NDIS-registered and non-registered providers is frequently misinterpreted. We’ll look at the realm of ‘unregistered providers’ in this post so you can make an informed decision and obtain the finest help possible.

 

What does it mean to be NDIS registered?

Service providers have the option of registering formally with the NDIS. NDIS registered providers are those who have been approved by the NDIS. They are audited as part of the registration process to ensure that they fulfil the NDIS safeguard commission’s high safety, quality, and compliance requirements.

Unregistered providers are not required to fulfil the same standards as NDIS registered providers but they are not of lower quality.

 

Why aren’t all service providers NDIS-registered?

There are a variety of reasons why a provider can decide not to join the NDIS. Some smaller providers may lack the time, energy, or financial resources to complete the registration process. Others may not be specialised in disability services, like your district gardener, and they don’t focus on – or even know about – NDIS. This is a regular occurrence among rural suppliers.

Is it possible for me to use both registered and unregistered providers?

Because not all participants can utilise unregistered providers, it depends on how your NDIS funding is managed.

You can use both unregistered and registered providers if your plan is plan managed or self-managed. You can only use registered providers if your plan is managed by an agency (NDIA).

 

Are there any drawbacks to dealing with an unregistered service provider?

This is highly dependent on the service provider. While unregistered providers are not required to satisfy the same requirements as NDIS certified providers, the majority of them do.

In truth, many unregistered providers are passionate about assisting NDIS members and go above and above to help them achieve their objectives. Similarly, just because a provider is NDIS-registered doesn’t mean they’ll fulfil your particular support and customer service expectations.

That’s why, before you choose any service – registered or unregistered – we recommend doing some research to see if they’re the best fit for you. This could include having a casual conversation with them, reading online evaluations, inquiring about their formal qualifications, or even hiring a support coordinator to assist you in making your decision.